Servicenow Administration Training

KBS Training Institute is the Best Training Institute across the world like USA, UK, FRANCE, UAE, Japan, Germany, Newzeland, Australia, Singapore, Malaysia and etc. KBS Training Institute is very popular in Classroom, Online and Corporate training especially in ServiceNow Training. We have experienced and professional trainer who teaches ServiceNow Administration training. Students are well satisfied with trainers teaching and they are getting job in the entire world.
ServiceNow System Admin Course covers all the ServiceNow basics. It is led by a certified ServiceNow trainer and focuses on real-life scenarios and hands-on designed to give you usable knowledge that will help you optimize your ITSM platform. This course is interactive and small class size in order to meet the learners’ expectations in their respective environment.
Course Overview
This course is designed for system administrators who are new to the ServiceNow ecosystem. During this 3-day interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks. Specifically, attendees will learn to:
• Perform core configuration tasks
• Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
• Add users, groups and roles.
• Manage data with tables, the configuration management database (CMDB), import sets and update sets
• Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
• Create workflow activities and approvals
• Configure alerts and notifications
• View upgrade history and status
• Control system access and data security
• Create baseline performance metrics
• Run reports, configure service level agreements (SLAs) and perform instance branding and customization
• Integrate social IT elements and learn best practices
Attendees participate in real world, relevant lab exercises. The class features lecture and group discussions, as well as extensive hands-on practice, delivered in a wide variety of labs, tech talks and an interactive discussion of a comprehensive, real-world example.
Mail : info@kbstraining.com
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Phone : +919848677004